vid7's Privacy Policy

1 Scope of Information Collection

vid7 collects the following types of information to operate its services smoothly. In each case, we ensure that only the necessary information is collected.

1.1 Registration Information

The information you provide when opening an account includes:

• Full name and date of birth
• Active email address
• Bangladeshi mobile number
• Payment method preference details (bKash, Nagad, Rocket, Upay)
• Identity verification documents required by law

1.2 Automatically Collected Information

When you use the vid7 platform, our system automatically collects certain technical information, such as:

• IP address and device type
• Browser type and operating system
• Duration of site use and list of pages visited
• Cookie and session data
• Login and logout time records (Bangladesh Standard Time BST, UTC+6)

1.3 Transaction Information

vid7 keeps records of all financial transactions related to deposits, withdrawals, and bonus use. This includes the transaction amount, date, and payment method used.

2 Purpose of Information Use

vid7 uses collected information only for specified lawful purposes. We never use your information for irrelevant or unauthorized activities.

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To ensure secure transactions through bKash, Nagad, Rocket, and Upay.
• Customer Support: To provide 24/7 live chat and email support in Bengali.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: For analytical purposes to further improve the platform experience.
• Personalized Experience: To provide relevant information and offers based on your preferences and activity.

3 Cookie Policy

The vid7 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

3.1 Types of Cookies

• Essential Cookies: Essential for operating the basic functions of the site; without these the site will not work properly.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to understand site traffic and usage patterns.

You can control cookies by changing your browser settings, however this may limit some functionality of the site.

4 Data Storage and Protection

Protecting your information is vid7's highest priority. We apply industry-standard technical and organizational measures.

4.1 Technical Protection

• SSL/TLS encryption used for all data transmission
• Advanced encryption technology applied to stored data
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication available

4.2 Data Retention Period

vid7 retains your information for as long as your account is active and for as long as required to meet legal obligations. Even after an account is closed, financial transaction records are retained for a period specified by applicable law.

5 Sharing Information with Third Parties

vid7 does not sell your personal information to third parties for commercial purposes. However, limited information may be shared with the following parties in specific circumstances:

5.1 Payment Processors

Limited financial information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant providers.

5.2 Legal Authorities

Information may be provided to authorities upon court order, investigative need, or demand under applicable law. Such disclosure is always limited to what is required and within the framework of the law.

5.3 Technology Service Providers

Limited technical information may be shared with trusted partners who provide hosting, analytics, and security services for the site. These partners operate under strict confidentiality agreements.

6 User Rights

Every user registered with vid7 has the following rights regarding their personal information:

• Right to Access: The right to know what information vid7 has stored in your account.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances, though this may be limited where legal obligations apply.
• Right to Restrict Processing: The right to request that processing of your information be temporarily suspended in certain circumstances.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to request your information in a structured format.

To exercise any of the above rights, please contact our support team.

7 Protection of Minors' Information

vid7 strictly follows a 21+ age policy. Our services are for those aged 21 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has provided information, we will immediately delete that information and close the associated account. If a parent or guardian believes their child has registered with vid7, please contact us directly.

8 Data Transfer and Storage Location

vid7 stores your information on secure servers. If any information is stored or processed on international servers, we ensure that the data protection standards of that country meet international security standards.

All third-party service providers who process data on behalf of vid7 operate under strict agreements consistent with our privacy policy.

9 Marketing Communications

If you gave consent to marketing communications at the time of registration, vid7 may send you information about relevant offers, bonuses, and promotions.

You can request to opt out of marketing communications at any time. To do so, notify our support team by email or make the request via live chat. Opting out will not stop important account-related notifications from being sent.

10 Policy Changes and Updates

vid7 reserves the right to update or change this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a site notification.

Continuing to use vid7 after any changes will indicate that you have agreed to the updated policy. It is therefore recommended that you check this page regularly. The "Last Updated" date will always be shown at the top of the page.

11 Responsible Gaming and Data Protection

As part of vid7's responsible gaming policy, we monitor information related to player behavior. This information is used solely to identify potentially harmful gambling behavior and to provide necessary support.

To learn more about our responsible gaming policy, visit the Responsible Gaming page.