vid7 — Responsible Gaming Policy

Safe and Responsible Gaming

At vid7 we believe entertainment should always be enjoyed safely and mindfully — your protection is our highest priority.

For 21+ Only

Why is responsible gaming important?

Online casino and betting is primarily a form of entertainment. However, in some cases there is a risk of it becoming an addiction. vid7 always wants its players to have fun — and never go too far. That is why we have built multiple responsible gaming tools for you.

Online gaming is growing rapidly in Bangladesh. In this environment, awareness and voluntary self-control are essential. vid7's responsible gaming policy shows you how to set playing limits, take a break when needed, and get support when you need it.

Remember: Gambling is a form of entertainment, not a way to earn income. Only ever bet what you can afford to lose without it affecting your daily life.

Quick Self-Check

01 Do I place extra bets trying to win back money I have lost?
02 Are family or friends concerned about my gaming?
03 Have I placed bets beyond my budget?
04 Do I feel uncomfortable or irritable when I am not playing?
05 Have I played at the expense of my work or studies?

If your answer to any one of these is yes, please contact us via live chat.

Our Protection Tools

vid7 helps you keep control of your gaming experience. The tools below are available directly in your account settings or can be activated through live chat.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing it requires a 7-day waiting period.

Time-Out Break

Take a temporary break lasting from 24 hours to 30 days. During this period no bets or deposits are possible on your account, but you can still withdraw previous winnings.

Self-Exclusion

Close your account completely for a period of 6 months to 5 years. Once this step is taken, the account cannot be reactivated before the chosen period ends.

Session Reminder

Receive an automatic notification after a set amount of time. This reminder keeps you aware of how long you have been playing and encourages you to take a break.

Account History

View a complete history of your bets, wins, losses, and deposits at any time. Understanding your spending patterns makes it easier to make informed decisions.

Minor Protection

You must be at least 21 years old to open an account at vid7. No deposits or withdrawals are possible until age verification is complete. If there are children in your household, use a PIN or password lock on your device.

Deposit and Withdrawal Limits

Knowing your financial limits makes budget management easier. vid7's set limits are shown below.

Payment Method Minimum Deposit Minimum Withdrawal Withdrawal Time
bKash ৳500 ৳1,000 5–30 minutes
Nagad ৳500 ৳1,000 5–30 minutes
Rocket ৳500 ৳1,000 5–30 minutes
Upay ৳500 ৳1,000 5–30 minutes
Tip: Set a budget before each session and stick to it. If you lose, do not place more bets trying to recover your losses.

Warning Signs of Problem Gambling

If you notice any of the signs below, contact us without delay or seek advice from a specialist.

  • Placing bet after bet to try to win back lost money ("chasing losses")
  • Spending money set aside for essential family expenses on gambling
  • Playing while neglecting work, studies, or family responsibilities
  • Hiding your gaming from family or friends
  • Feeling moody, restless, or anxious when not playing
  • Gambling with borrowed money or by drawing on your savings
  • Repeatedly failing in attempts to stop playing

Safe Gaming Tips

Set a time limit

Decide in advance how long you will play each day. Set an alarm and stop when the time is up.

Fix a budget in advance

Before starting a session, decide the maximum amount you are willing to spend and do not go beyond that limit.

See it as entertainment

Do not think of gambling as a source of income. It is simply a form of entertainment, like going to the cinema or watching a match.

How to Activate Protection Tools

01

Log in to your account

Access your account on vid7 and go to the "My Account" section.

02

Responsible Gaming menu

Click on the "Responsible Gaming" section — you will find all the tools together there.

03

Choose the tool you need

Set whichever you require — deposit limit, time-out, or self-exclusion.

04

Get support

If you need help, speak to us in Bengali via 24/7 live chat — we are always here for you.

Need help? We are always here

Contact our Bengali-speaking support team to manage your gaming or activate self-exclusion — 24 hours a day, 7 days a week.

24/7 Live Chat (in Bengali)

For ages 21 and above only. Please play responsibly.

Responsible Gaming FAQ

You must be at least 21 years old to open an account and play any game at vid7. Age verification is carried out at registration and before your first withdrawal. Accounts belonging to anyone under 21 will be closed immediately.

Log in to your account and go to the "Responsible Gaming" section to set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately. If you want to raise it, a 7-day waiting period applies so you do not make decisions in the heat of the moment. You can also do this through live chat.

A time-out is a temporary break lasting from 24 hours to 30 days. During this period you cannot place bets or play games, but you can still withdraw any winnings. Your account is reactivated automatically when the break ends. Self-exclusion is a longer-term measure lasting from 6 months to 5 years, and your account cannot be reactivated before the chosen period is over.

First, speak to us in Bengali through vid7's live chat. Our trained team will help you set up a time-out or self-exclusion. At the same time, let someone close to you in your family know, and if possible seek advice from a mental health professional. Taking action without delay is the most important thing.

The balance in your account remains safe throughout your self-exclusion period. You can withdraw those funds once the exclusion ends. No bets, deposits, or gameplay are possible during the set period. If you have an urgent need, let us know via live chat.

Contact us immediately through live chat or at [email protected]. We will review the situation and take the necessary steps. To prevent this from happening, always use a password lock on your device and never share your vid7 account details with anyone.

Play safe, play with enjoyment

Enjoy vid7's wide game collection in a fully responsible way. Start today — we are always here for you.

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